Feeling Overwhelmed? Here’s the Way Out

Do more with less. Those words permeate most workplaces today, leaving employees feeling overwhelmed, stressed and baffled about how to navigate everything expected of them. That’s the situation that “David,” a project control engineer working in construction in the Northeast, found himself in. (I’m using a pseudonym to protect his privacy—his boss doesn’t know how overwhelmed […]

Email Management Tool Review: Throttle

Update: 10/9/17: See the comments below. Users are reporting some difficulties. I occasionally have minor problems but as of now, I still recommend the product for non-critical, shopping and newsletter-type messages. [End update.] If you’re looking for an email management tool to help get your inbox under control, let me introduce to you Throttle. I’ve […]

Checking Email After Work Is Common–But Unproductive

Are you in the habit of checking email outside of the office? If so, how does this habit affect your life? HBR.org asked its readers to weigh in on questions like these after one of my articles for the site, “Your Late-Night Emails Are Hurting Your Team,” struck a chord. The responses to the survey give […]

Effective Communication Means Taming Your Email

Remember back when we thought email was going to be a breakthrough for effective communication at the office? Today, we’re more likely to view email as a major annoyance and, worse, a distraction from the meaningful work we really should be doing. Writing for Huffpost Business, etiquette consultant Jodi R.R. Smith has compiled a roundup […]

Work Email Article Makes HBR’s Most-Read List

Apparently, late-night work emails are a problem for a lot of people. My article “Your Late-Night Emails Are Hurting Your Team” landed on HBR.org’s list of “Your Favorite HBR Articles of 2015.” I argued in this story that “after-hours emails speed up corporate cultures — and that, in turn, chips away at creativity, innovation, and […]

Business Email Etiquette in Harvard Business Review

In my work with hundreds of companies and thousands of people in the last 12+ years, I recognized an issue with regard to corporate communication; specifically business email etiquette. The pace and timing of email can have a damaging affect on productivity and on the culture of an organization, and what I realized is that […]

How to be More Productive by Lunchtime: 15 Tips

What did you really accomplish last week? If you can’t remember doing anything that matters amid all the email and other busywork, it’s time to power up your productivity habits. Here’s list of 15 tips from my Empowered Productivity System to help you learn how to be more productive. Fight email overload Stop the onslaught. […]

Talking Productivity on Fox 7 Austin

I was very excited to speak with Keri Bellacosa on Good Day Austin on the local Fox station this morning!  In the segment which was almost five minutes long, we managed to get in a discussion of why time management and information overload are outdated terms (and why “attention management” is better), and how to […]

Effective Communication: Use a Talk To List

The thoughts ping you at random: “I need to talk to Brenda about pushing back this deliverable…” An hour later: “I have to ask Joe about the pricing for the client proposal….”  Twenty minutes after that: “I wonder if Luis has finished researching new project management tools….” If you stop and act, every time it […]

Email Etiquette: CC and BCC Are Not Your Friends

Do you work at a company where everyone is copied on everything?  My work has shown me that so much email a company generates is unnecessary, ineffective, and primarily unread.  Many of these are sent as a cc or a bcc.  The fact that these acronyms stand for “carbon copy” and “blind carbon copy” should […]